At Dream Galore Collection, we truly value our customers and strive to provide an exceptional shopping expience. Please review our store policies, which are designed in accordance with state regulatios. 

RETURNS/EXCHANGES

• All hair Sales are final.  We do not provide refunds, so be sure to review your order carefully before completing check out. 

• We do accept exchanges within 7 days of purchase but the hair must be unaltered(not combed, brushed, dyed, or installed) and must include all tags in the original packagaing. Customers may exchange for another product of equal value or within the same range

SHIPPING POLICY & WHEN TO EXPECT YOUR ORDER

Ready-To-Ship Items- Wig units and bundles labeled as "Ready to Ship" are shipped immediately. Expect delivery within 3-5 business days via Standard shipping or 1-3 business days via Express Shipping.

All Wig Units and Bundles over 30 inches are considered "Pre-Orders". Please allow 5-7 business days for processing and shipping. 

PICK-UP/DROP OFF ORDERS 

• Pick-up and Drop Offs are only available Monday-Friday: 10am-6pm| Saturday: 10am-4pm

• We accept Zelle or Cash ONLY !!! If paying with cash we require a card on file before pickup or drop off is approved, due to safety precautions. Please note payment MUST be sent before pickup address is sent!  

• All pickup and drop off orders MUST be placed 2-4 hours ahead of time to ensure timely delivery or pickup frame!

Delivieries outside of the Atlanta area will incur an additional $20 fee.

SHIPPING POLICY

**Shipping address must match billing address and name on file** example: Order name must match name in card and billing address

CUSTOMER SUPPORT

For questions, concerns , or order assistance, plese contact us at: info@dreamgalore.com

THANK YOU FOR CHOOSING DREAM GALORE COLLECTION -- WE APPRECIATE YOUR SUPPORT!