FAQS

At Dream Galore Collection, we truly value our customers and strive to provide an exceptional shopping experience. Please review our store policies, which are designed in accordance with state regulations. 

How Many Bundles Do I Need ? 

We recommended the following:

  • Lengths: 16”-22” (2-3 bundles)
  • Lengths: 24”-28” (3-4 bundles)
  • Lengths: 30”-34” (4-5 bundles) 

RAW vs VIRGIN ?

Raw Hair:
100% unprocessed human hair collected from a single donor. It has not been chemically altered, so the cuticles remain fully intact and aligned. Raw hair offers the most natural look, highest quality, and longest lifespan with proper care.

Virgin Hair:
Human hair that has not been chemically processed (no dyes, perms, or relaxers) but may come from multiple donors. It’s slightly more uniform in texture and typically more affordable, while still offering great quality and versatility.

CAN I DYE/BLEACH MY EXTENSIONS?

Yes, both raw and virgin hair can be dyed or bleached. However, raw hair lifts better and handles color more easily since it’s fully unprocessed. Virgin hair can also be colored, but we recommend staying within 1–2 shades for best results.

For any chemical processing, we highly suggest having a professional colorist handle your extensions to maintain quality and longevity. Always deep condition after coloring to keep the hair soft and healthy.

Pro Tips for Coloring Extensions: 
  • Always do a strand test first to see how the hair reacts to color
  • Avoid over-processing; give the hair time between sessions if going lighter 
  • Deep condition regularly and use moisturizing products after coloring 
  • Use a low developer when possible to minimize damage 

HOW LONG DOES MY HAIR LASTS ? 

With proper care and maintenance, our extensions can last 3 years or more 🤍

Tips to maximize longevity:

  • Use a sulfate-free shampoo and moisturizing conditioner
  • Minimize heat styling and always use a heat protectant
  • Never sleep with wet or damp hair
  • Always wear a silk or satin bonnet/scarf at night
  • Gently detangle from ends to roots to prevent shedding
  • Avoid heavy or greasy products that can cause buildup
  • Wash your extensions 1–2 times per week (or as needed)
  • Let the hair air dry when possible
  • Store bundles properly when not in use (cool, dry place)
  • Keep up with regular deep conditioning to maintain softness and shine

Treat your extensions like your natural hair—and they’ll keep giving luxury every time ✨

CUSTOMER SUPPORT

For questions, concerns , or order assistance please contact us at: info@dreamgalore.com